Privacy
Feed My Pet is committed to the protection of your personal information. This
Privacy Statement contains the following important information:
Collection of your personal information
How we use and disclose your personal information
Security of your personal
information
How we access, correct
or update your personal information
Collection of your personal information
The types
of personal information that we collect from you will depend on how you use this website and how
you interact with us.
When you use this website our Internet Service
Provider (ISP) may make a record of your visit and log your server address, your domain name, the
date, time and duration of your visit, the pages and documents you accessed, the previous site you
had accessed (ie the referring url) and the type of browser you are using. This information is
collected for statistical purposes only, and Feed My Pet will not make any attempt to identify
users according to their browsing activity.
In the unlikely event of an
investigation, a law enforcement agency or other government agency may exercise its legal
authority to inspect our ISP's logs.
It is also possible that your ISP
is logging your activity while you visit our site. This is obviously beyond the control of Feed My
Pet.
While you are visiting our site we may use cookies to facilitate a more
personalised web browsing experience. Except where you volunteer personal or business information
we will not procure information about you via any alternative means while you visit our
site.
We will not collect any personal information from you revealing
racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union
membership, or details of health, disability or sexual activity or orientation. Exceptions to this
include:
Where you have given express consent to Feed My Pet to do so;
where there are reasonable grounds to believe that disclosure is necessary to prevent a threat to
life or health;
the use is authorised by law or reasonably necessary to enforce
the law;
or when the information is necessary for the establishment, exercise or
defence of a legal claim.
How we use and disclose personal
information
The personal information that you provide to us
during interaction on this site, and in other interactions between us, is used to provide you with
better service for the supply of our products and services to you. The information we gather from
your use of this website enables us to provide more personalised products and services that are
tailored to your needs.
Feed My Pet will not sell, rent or trade your
personal information.
Any personal or business information which you do
supply will only be used internally at Feed My Pet and will not be divulged to a third party
unless that third party is integral to the purpose for which you gave us the information (eg,
delivery companies will be supplied with delivery information) or where required by law.
We will only use and disclose information about you for the purpose for which you
gave us that information. We may use and disclose information about you for a purpose other than
the purpose for which you gave us the information where:
You would reasonably
expect us to use or disclose the personal information for that other purpose;
that other purpose is related to the purpose for which you gave us the information;
you have given us your consent for the personal information to be used or disclosed for the
additional purpose.
Where there are reasonable grounds to believe that use or
disclosure is necessary to prevent a threat to life or health;
where we suspect
that unlawful activity is or has been engaged in and we use or disclose the personal information
to investigate the suspected unlawful activity; or
The use or disclosure is
authorised by law or reasonably necessary to enforce the law. Feed My Pet may also use your
personal information for the purpose of direct marketing. We may only use your personal
information or data for the purpose of direct marketing in relation to promotional activities
where it is impracticable for us to obtain your prior express consent. However, when we do this,
we will provide an express opportunity when we first contact you to decline receiving any further
marketing communications from us, via an opt-out mechanism.
We will only record your
e-mail address if you send us a message or register with us. Your e-mail address will only be used
for the purpose for which you have provided it and it will not be added to a mailing list that is
not Feed My Pet or used for any other purpose without your consent. We may also send e-mails
to you and or if you have elected to receive such e-mails or if they are in response to an email
we have received from you.
Security of your personal
information
We will take all reasonable steps to ensure that
all personal information we collect, use or disclose is stored in a secure environment accessed
only by authorised persons.
While Feed My Pet employs advanced data encryption
technology when interfacing with its customers, suppliers and other partners, users should be
aware that there is a residual risk in transmitting any data electronically. This risk is inherent
in all Internet dealings.
How to access, correct or update
your information
We will take all reasonable steps to
ensure that all information we collect, use or disclose is accurate, complete and up-to-date.
Please contact us if your details change or if you believe the information we have about you is
not accurate or complete.
We will provide you with reasonable opportunity to
access your personal information and have it corrected or updated. A fee may apply to such access.
Exceptions to your access rights include: Where providing access will pose a serious threat to the
life or health or any individual or pose an unreasonable impact on the privacy of an individual;
your request for access is frivolous or vexatious;
where the
information relates to existing legal proceedings and the information would not be
discoverable in the process of those legal proceedings; or
where providing access
would be unlawful, may prejudice an investigation of possible unlawful activity, may prejudice
enforcement of laws, or denying access is specifically authorised by law.